Privacy Policy

1. Introduction

AK Oliver ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

2. Information We Collect

We may collect the following types of information:

• Contact information - when you reach out via email, we collect your name and email address.
• Usage data - anonymised information about how you interact with our website (pages visited, time spent, device type).
• Technical data - IP address, browser type, and operating system, collected automatically via cookies and similar technologies.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and communicate with you
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and abuse

4. Legal Basis for Processing

We process your personal data based on the following legal grounds under the UK GDPR and EU GDPR:

• Consent - where you have given explicit consent (e.g., cookie preferences)
• Contract - where processing is necessary for a pre-contractual or contractual relationship
• Legitimate interests - where processing is necessary for our legitimate business interests (e.g., website analytics)
• Legal obligation - where we are required by law to process your data

5. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Rights

Under the UK and EU GDPR, you have the following rights:

• Right to access - request a copy of your personal data
• Right to rectification - request correction of inaccurate data
• Right to erasure - request deletion of your personal data
• Right to restrict processing - request limitation of processing
• Right to data portability - receive your data in a structured format
• Right to object - object to processing based on legitimate interests
• Right to withdraw consent - withdraw consent at any time

To exercise any of these rights, please contact us at annakajsa@gmail.com.

7. Cookies

We use cookies and similar tracking technologies to enhance your browsing experience. For detailed information, please see our Cookie Policy.

8. Third-Party Services

We do not sell or rent your personal data. We may share data with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.

9. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, access controls, and regular security assessments.

10. International Transfers

As a UK-based business operating across Europe, your data may be processed in the UK, EU, and EEA. We ensure any international transfers of personal data comply with applicable data protection laws, including the use of Standard Contractual Clauses where required.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: annakajsa@gmail.com
LinkedIn: linkedin.com/in/annakajsaoliver